Billy-George Price-Sprackland
IT Support Technician
I keep IT systems running — currently at Focus Group, previously Civo and Axis Studios. Cleethorpes-based, Microsoft Certified, and happiest elbow-deep in a Linux box.
Get in TouchWork Experience
Focus Group
IT Support Technician
Nov 2025 — PresentFull-time, remote.
Civo
IT Support Technician
Aug 2024 — Oct 2025- Provided comprehensive IT support for macOS and Windows environments, ensuring seamless user experiences.
- Implemented Mobile Device Management (MDM) solutions to enhance security and compliance with Cyber Essentials standards.
Axis Studios
System Administrator
Aug 2023 — Jul 2024- Managed a fleet of Linux devices, ensuring optimal performance and security.
- Developed custom monitoring solutions using Prometheus and Grafana to enhance system visibility.
- Implemented regular system patches, reducing vulnerabilities and improving uptime.
- Collaborated with cross-functional teams to streamline DevOps processes, enhancing operational efficiency.
Impact IT Solutions UK Ltd
IT Support Technician
Jul 2020 — Jul 2023- Provided 2nd and 3rd line IT support, ensuring efficient resolution of complex technical issues.
- Managed and deployed web hosting infrastructure, enhancing service reliability and performance.
- Implemented secure VPN solutions.
About Me
Hey, I'm Billy-George — I've been working with computer systems for years now, and honestly it's still what I'd do even if nobody paid me for it. I like the problem-solving side of IT most: chasing down why something's broken, tidying up a messy network, or automating away a job I never want to do twice. Linux and system administration are where I feel most at home.
